Acquiring new customers is said to be five times more expensive than keeping the ones you already have, so how can keep hold of your existing customers? It’s simple: get to know them more and you’ll learn how you can make them feel special and ultimately retain their business. Read more
How to really make a difference with your email marketing
Getting the best results with email marketing comes from sending emails to the right people and with more and more businesses adopting email marketing as part of their marketing mix it is vital to ensure you’re sending emails to the right people. Read more
Category: Uncategorized |
Whitepaper: The changing face of UK retail in today’s multi-channel world
The UK retail industry has changed dramatically in the last twenty years and even 10 years ago only a small minority of people had purchased something online, whereas today the UK has one of the most developed online retail industries in the world. Read more
Category: EPOS |
KC Back Office Accounts v2.11 Released
The latest version of KC Back Office Accounts is now available and comes with new features to help you perform tasks easier and faster. This version of KC Back Office Accounts, which is numbered 2.11 provides the follow new functionality: Read more
Category: Accounts Software |
The benefits of linking your accounts software with your online store
Linking your online store and your accounts software can bring you many benefits, such as the ability to see up to date stock information so you’re always in control of your business. On top of this, you can also: Read more
Category: Accounts Software, eCommerce |
Less than a month to go: KCPOS Hints & Tips & Maximising Your Online Sales at educate2011
There is now less than a month to go until educate2011, have you remembered to book your place? Taking place on 18th November, there will be a hints & tips session on using KCPOS as well as one covering how you can maximise your online sales.
Read more
Category: Free Seminars & Training |
KCPOS Helpsheet: Creating Branch Specific Stock
Follow the simple steps in this KCPOS helpsheet to see how you can quickly and easily create branch specific stock. This helpsheet has been created by members of the KCPOS Support team and should you require any assist please call 01724 400301 or alternatively email retailsupport@hbp-group.co.uk. Read more
Category: Helpsheets |
KCPOS Support Help Sheets Online
Did you know that you can get free help sheets for KCPOS from the HBP Group Support website?
We currently have twelve help sheet available to view online, or to download, as well as four videos showing you how to use the hospitality, retail and Units of Measure functionality in KC Back Office Accounts.
The videos and help sheets have all been created by the HBP Group EPOS Support team which includes Stephanie Pogson who will be presenting her KCPOS Hints & Tips seminar at educate2011. The session, which takes places on Friday November 18th, will be full of advice for KCPOS users and will help you to get the most from you system.
To register for the KCPOS Hints and Tips seminar at educate2011 and to see the full line-up of sessions please visit www.hbp-group.co.uk/educate
Category: EPOS, Helpsheets |
educate2011 Interview with Stephanie Pogson
At educate2011 Steph Pogson from our KCPOS Support Team will be presenting a hints and tips session for KCPOS users. Steph presented a similar session last year which was received very well and we’re expecting this year’s to be just as popular again with many of the early registrations for the event opting for Steph’s presentation.
We spoke to Steph to find out a little more about her presentation so if it sounds of interest to you then make sure you book early for ‘KCPOS Hints & Tips‘ at educate2011 on Friday November 18th 2011.
Category: Uncategorized |
educate2011 Interview with Michael Astrop
At educate2011 we will be joined by Michael Astrop of Coach the Mind for a workshop on customer service entitled ‘How Good Is Your Customer Service?‘. Michael has worked with us here at the HBP Group in the past so we’re delighted to welcome him back to share some of his wisdom with attendees on Friday 18th November.
We spoke to Michael to find out a little more about his seminar at educate2011…
Category: Customer Service |