Tips & Inspiration for designing your store front to draw in customers

Your store front is the first chance you have to make an impression on potential customers. They draw in or push people away, so there is a lot riding on getting it right. In this article we explore methods that can be implemented in any retail business to improve window displays.

Five Tips… Read more

Helpsheet: Sales & Purchase Ledger Adjustment Transaction Types

For KC Back Office Account Users

Following a review of our support calls an account management feedback we have compiled this help sheet to clarify the processes involved in the new KC Back Office Accounts Adjustment transaction type transactions.

Read the helpsheet

How to make your customers feel special

Acquiring new customers is said to be five times more expensive than keeping the ones you already have, so how can keep hold of your existing customers? It’s simple: get to know them more and you’ll learn how you can make them feel special and ultimately retain their business. Read more

How to really make a difference with your email marketing

Getting the best results with email marketing comes from sending emails to the right people and with more and more businesses adopting email marketing as part of their marketing mix it is vital to ensure you’re sending emails to the right people. Read more

Whitepaper: The changing face of UK retail in today’s multi-channel world

The UK retail industry has changed dramatically in the last twenty years and even 10 years ago only a small minority of people had purchased something online, whereas today the UK has one of the most developed online retail industries in the world. Read more

KC Back Office Accounts v2.11 Released

The latest version of KC Back Office Accounts is now available and comes with new features to help you perform tasks easier and faster. This version of KC Back Office Accounts, which is numbered 2.11 provides the follow new functionality: Read more

The benefits of linking your accounts software with your online store

Linking your online store and your accounts software can bring you many benefits, such as the ability to see up to date stock information so you’re always in control of your business. On top of this, you can also: Read more

Less than a month to go: KCPOS Hints & Tips & Maximising Your Online Sales at educate2011

There is now less than a month to go until educate2011, have you remembered to book your place? Taking place on 18th November, there will be a hints & tips session on using KCPOS as well as one covering how you can maximise your online sales. Read more

KCPOS Helpsheet: Creating Branch Specific Stock

Follow the simple steps in this KCPOS helpsheet to see how you can quickly and easily create branch specific stock. This helpsheet has been created by members of the KCPOS Support team and should you require any assist please call 01724 400301 or alternatively email retailsupport@hbp-group.co.uk. Read more

KCPOS Support Help Sheets Online

Did you know that you can get free help sheets for KCPOS from the HBP Group Support website?

We currently have twelve help sheet available to view online, or to download, as well as four videos showing you how to use the hospitality, retail and Units of Measure functionality in KC Back Office Accounts.

The videos and help sheets have all been created by the HBP Group EPOS Support team which includes Stephanie Pogson who will be presenting her KCPOS Hints & Tips seminar at educate2011. The session, which takes places on Friday November 18th, will be full of advice for KCPOS users and will help you to get the most from you system.

To register for the KCPOS Hints and Tips seminar at educate2011 and to see the full line-up of sessions please visit www.hbp-group.co.uk/educate